For any technical issues or feature requests please use the submit feedback form here, rather than posting on the forum, thanks.

Support

Your customer support is "TERRIBLE!" It takes days to receive a response and to submit anything, takes forever. REMEM...

Domino Gavin replied 3 years ago
739

Enjoying the Lessons

I could easily identify with you in that I'm living in China and have not been able to find a teacher or learning app...

Lee Saunders (大力) replied 3 years ago
658

How many Chinese characters do I need to know?

For living in China without speaking a word of English. Any input guys?

Domino Gavin replied 3 years ago
831

Best way to practice pronunciation if learning outside of china?

Hello fellow chinese learners! I'm Anthony and I've been studying on and off for about a year now I'm wondering what ...

Domino Gavin replied 3 years ago
748

App not working

Hi everybody. I’m not sure why but on the app I’m not able to study because it’s saying ‘Failed to fetch the learning...

Domino Gavin replied 3 years ago
800
561

Happy New Year everyone!

你们好! Hi all! Wishing you all a happy new year! 你们过年好!🧨 加油💪🏼 Julian

Domino Gavin replied 3 years ago
555

Have you ever had a certificate of level completion?

I believe I saw it's somewhere, but I can be wrong. A very simple one from Domino, that says you completed Level 1. P...

Tetiana Dmytruk replied 3 years ago
728

How to delete my account?

Can anybody tell me how can i delete my account? Thank you in advance.

Domino Gavin replied 3 years ago
658

Lvl 4 Ch 3 Lesson 2 - Confused with 百分之 (percentages) in two videos: 'Of‘ and '数字’

Hi everyone! I've gone through Level 4, Chapter 3, Lesson 2 (Fluent Path) and became confused after watching two vide...

Julian Wong replied 3 years ago
536

recommended italki teacher

I read that success story of Jakub - pretty impressive. I concur with him that in addition to the course you need ide...

Peter Reisner posted 3 years ago
551

Felix's cool language teaching app

Hi all. I am really interested in that little retro looking application Felix uses to teach with. Does anyone know wh...

Domino Gavin replied 3 years ago
745

Video sync problem

hi everyone, Is anyone else experiencing video/audio sync issues at 1.5x playback speed (Video Quality = Outside Chi...

Aaron FS replied 3 years ago
524

Hello

By the way, my name is Julio and I am from beautiful Canada. Came here twenty years ago from Mexico. I used to speak ...

Domino Gavin replied 3 years ago
644

WeChat?

Can anyone help me register on WeChat, please? I do not know anyone who can scan the QR code that WeChat sent me. Bes...

Domino Gavin replied 3 years ago
697